INDEPENDENT resort

CASE STUDY

tHE cLIENT

Independent Boutique Resort in Costa Rica (name withheld for confidentiality)

THE CHALLENGE

Independent hotels are often forced to juggle fragmented vendors across branding, marketing, revenue, and operations, resulting in disconnected execution and stalled growth. This property needed a cohesive strategy that aligned brand, demand generation, distribution, and on‑property performance to drive measurable revenue gains across rooms and food & beverage.

THE SOLUTION

Maple Tree Marketing partnered with the hotel as a fully-integrated growth team, supporting the property across every core function driving revenue, visibility, and guest experience:

  • Branding, positioning, and creative design (digital + print)
  • Website development and SEO‑driven digital strategy, including AI integration
  • Paid media, OTA optimization, and channel management
  • Social media strategy, revenue management, and performance alignment
  • Food & beverage strategy, promotion, and on‑site operational training

Rather than operate in silos, every initiative was aligned around shared performance goals across rooms, F&B, and brand perception.

THE RESULTS

Growth was achieved by aligning strategy, execution, and on‑property performance, not by adding disconnected tactics.

%

Increase in YoY Occupancy

%

increase in F&B Sales

%

Increase in RevPAR

KEY TAKEAWAY

Real hotel growth doesn’t come from managing more vendors. It comes from alignment. When brand, revenue, marketing, distribution, and operations work together, independent hotels unlock sustained, measurable performance.